Service Request for Vending Machine Issues

NO VEND = NO CHARGE

This machine has drop sensors. If your item doesn’t fall, your payment is automatically canceled, so you won’t be charged! For any issues, such as a refund request vending, rest assured that our San Antonio vending machines are designed with your convenience in mind.

Common Questions & Answers

I didn’t get my item! Was I charged? 

Most of our vending service requests involve machines that use drop sensor technology. If the sensor doesn't detect your product falling, the transaction is automatically canceled. The "hold" on your card will be removed, and you will not be charged.